Why Businesses Stay Loyal to Their Data Center Provider

Why Businesses Stay Loyal to Their Data Center Provider

Do you have a favorite restaurant? What makes you want to always go there? What makes you loyal to them even though you have to wait an hour or have several other options around you? It’s simple. You’ve always had a good experience there. And even if once in awhile your order was messed up, they said and did the right things to fix it for you. Consistency is the secret sauce.

Businesses are the same. They strive for brand loyalty and their secret sauce is also the same. They want their customers to consistently have a good experience with their company, online and in store. Now that there are more online and fewer facetime interactions, the personal touch needs to morph into customer experiences and services online. For that, your business needs a strong and dedicated crew to take care of the backend data management.

A survey by Microsoft and 451 Research, found 95 percent of companies using cloud services will stay with their current primary cloud services provider. Plus, another 38 percent said they may increase spending with their provider while renewing their contract.

Data center services have expanded well beyond colocation services, simple applications and storage. Businesses now want a whole bouquet of products and services to ensure their data center runs smoothly. Here’s why companies choose to stay loyal to their data center providers:

  • Managed services – Businesses want data center service providers who are a single point of contact for a variety of IT service like managed support, cloud support, virtualization, mobile device management and data backups to name a few. Rahi Systems has a sophisticated suite of managed services to ensure consistency in your data center operations and thereby your business.
  • Data center providers can provide security – Some data center service providers offer consistent and methodical monitoring of critical business data. This eliminates the stress of having to manage data security for a business.
  • Great customer service – Businesses stay with data center service providers who are accessible anywhere, anytime. Given how most businesses have some level of international operations and work through various time zones, having a 24/7 help desk gives customers the convenience, speed and the ability to work anytime, anywhere.
  • Consultation services – Customers are more likely to stay with a data center provider who has the business’ best interest in mind, who will come in and assess their business needs and offer an optimal cost-effective solution. There is no dearth of competition. A growing number of data center service providers are offering a range of services and products. They are more capable of consulting on a holistic business process rather than on a single tool or a piece of software.
  • Easier upgrades – The advantage of cloud computing is that the servers are off-premise, out of sight. Data center service providers can take care of upgrades for your business, so companies can focus on their core competencies.
  • Data center providers add to business agility – If a company’s needs changes/increase, it’s easier for your data center provider to accordingly add or deduct the storage size. Rahi Systems has the technical know-how and a team of industry veterans to future-proof your data center.
  • Reliability – Uptime is the amount of time business tools are up and running. It is a crucial component of a successful business. Cloud services are just as reliable or even more reliable than an on-premise IT solution. That’s because cloud services have the benefit of a data center for a backbone rather than a server in a closet onsite.

It’s all about building a stellar relationship between a business and a data center services provider. There is a mutual dependency, respect and trust. Loyalty is not very hard to come by if you are building your relationship on honesty, reliability and consistency. This makes up the core of Rahi Systems. We value our customers’ success above all.

How To Secure Your Data Centers Against Cyber Threats

How To Secure Your Data Centers Against Cyber Threats

You remember the saying, ‘Prevention is better than cure?’ That saying is much more relevant, given how almost everything now is online. The more of an open book you are, the smarter you need to be about defining boundaries of security, to prevent a security breach.

Companies are no different. They are taking a much closer look at cybersecurity. Consider this:

  • 4.2 billion: Number of records stolen as a result of cyber crime in 2016
  • 55: Percent of all cyber attacks targeted private businesses
  • 197 days: Average time it takes retailers to discover an attack
  • $10.6 million: Estimated cost of early 2016 breach at Broomfield’s Noodles & Co.

Sources: Risk Based Security, Ponemon Institute, Securities and Exchange Commission

Being proactive in tightening your security means understanding the cyberattack lifecycle before it reaches your data center, how a breach occurs, what happens once it’s in and how long it takes to resolve it. For years, data center security has meant securing an organization’s perimeter. But hackers are getting smarter. Once they breach the perimeter they move laterally to cause attacks within enterprise and government networks. What’s more, hackers these days are deliberate and persistent. It usually takes an average of 24 days for organizations to identify and resolve an attack.

There is a connection between threats and the applications running on the networks. These breaches use social engineering tactics. Many network breaches start with an application like an e-mail delivering a virus. Exploiting a business process gives the attacker access to potentially millions of users and troves of data with minimal effort. As soon as the attackers are within a network, they hide in plain sight, under the garb of other applications and continue their malicious activity unnoticed for weeks, months or even years at a time.

Given the high risks, responding to security breaches after the attack will spell doom. Instead, preventing the attacks from occurring in the first place and making the attack extremely expensive for a hacker will force him/her to move on.

Securing different regions through Network Segmentation:

When you secure your home, you not only secure the front and the back; you also set alarms for probable points of entries like windows, garage door etc. It’s the same idea for your data center. Network segmentation means multiple layers of protection that prevent hackers from moving freely within the network should they break through one layer. Think beyond the four walls of an organization and deploy security at entry and exit points but also at a more granular level.

Plan and build for prevention:

It is always good for companies to ensure that security measures are in place to protect data centers from catastrophic attacks.  

  • Quickly analyse and identify the alerts that are critical from those that are benign, reducing the response times required.
  • Streamline management and paring down the number of security policies needed in your organisation.
  • Prevent known and unknown attacks from occurring by correlating patterns that pinpoint malicious activity.

Moving beyond segmentation to Cyber:

Using the network periphery, traditional firewalls run as virtual machines. On the periphery, firewalling functions are complemented with a variety of threat detection and prevention technologies such as IDS/IPS, anti-malware solutions and web filtering etc.

Advanced attacks and Mature attacks:

The challenge is that data centers are not defined by their physical perimeters. A data center will often encounter an attacker at a far more mature phase of attack than the perimeter will and likewise, will experience different types of threats and attack techniques. Specifically, perimeter threat prevention technologies tend to be heavily focused on detecting an initial compromise or infection (e.g. exploits and malware). The problem is that attackers will often only move against the data center after they have successfully compromised the perimeter. The hacker may have breached multiple devices, stolen user credentials and even administrator credentials. Instead of exploits or malware, attackers are far more likely to search for clever ways to use their newly-gained position of trust to access or damage data center assets. This means that a data center will often encounter attacks in a more mature phase of attack that may lack obvious indicators of malware or exploits.

Behavioral:

It’s important to identify the complete arsenal in the hacker’s toolkit rather than just an anomaly in behavior. Breached administrator accounts, implanting backdoors, setting up hidden tunnels and RATs are all signs of an ongoing persistent attack. All of these techniques have telling behaviors that can make them stand out from the regular traffic in your network, provided you know what to look for. Instead of looking for a specific malicious payload, you can look for at what all payloads would do. 

Preempt the Silos:

Remember that attackers by their very nature, do not conform to boundaries. Cyber-attacks are a complex web of events and treating the data center security as a separate silo only helps the attackers. The more steps an attacker has to take to break in, the safer your data center environment. We need to recognize data centers are unique but the threats they face are universal.

Here is a checklist to help with your security arrangements:

  1. Secure the physical location:

Having a secure location means siting it where the risk of external threats, such as flooding, is low. You also need take into account the security of supply of external resources such as electricity, water and communications.

  1. Data Center should be wired:

Install surveillance cameras around the data center premises and remove signs that might provide clues to its function. The datacenter should be set as far back from the road as possible and it is worth using landscaping to help keep intruders and vehicles at bay. Just have solid walls without windows. If there are windows, use those areas for administrative purposes only.

  1. Hire a security officer:

He/she should be a good manager of specialists who can shoulder specific tasks, adapt to the security infrastructure and the role as business needs change. Good communication skills are essential, along with the ability to evaluate and assess the impact of a threat on the business and to communicate it in non-technical language.

  1. Restrict access:

Ensure that physical access is restricted to those few who need to be there. Define the circles that absolutely need access to the data vault. Restrict access to the site and limit access to the main entrance and the loading bay. Use two-factor authentication, either a keycard/ preferably biometric authentication and an access code.

  1. Check who your people are:

Before you give access to your most valuable possession, you will do a thorough check of the person right? Run an analytics application on employees to cross-check issues such as addresses shared with undesirable individuals. Get people’s permission to run these checks: not only will they prefer checks to be run as it will add to their standing within the company, it also means those refusing a check will stand out.

  1. Test your backup and security procedures

Test backup systems regularly as per the manufacturer’s specifications. Test your disaster-recovery plan by failing-over a test area to the second data center. Define what you mean by a disaster and ensure everyone knows what to do in the event of one occurring. Check if the recovery plan works and still allows you to meet your SLAs. Verify whether general security procedures are working correctly: for example, privilege levels should remain consistent with the roles of each individual. Check physical practices too, for example, are fire doors being propped open for convenience’s sake? Are people leaving their PCs logged in and unprotected by password-enabled screen-savers.

  1. Be smart about your backup:

Ensure a backup data center is mirroring the first, when possible, so in event of a disaster shutting down the first one, the second is always online. Build your data center as far away from the first as possible, while remaining connected via your chosen broadband. You could use it for load-balancing and improve throughput too.

  1. Undertake a risk assessment:

Data centers are unique as are the business environments they operate in. A lot of the measures to protect data centers are common sense but you will never know which are the most cost-effective until you measure the cost against the benefits. This process will also allow you to prioritize and focus your security spending where it matters most. Get a third-party security assessment company to evaluate your security. A new pair of eyes often see things in-house staff may overlook. Do your background check first.

Rahi Systems can do a full assessment and buildout for a completely secure data center. Watch the video to know more about how Rahi Systems provided a holistic data center solutions for NSFocus, an award-winning network security solutions and service company in the Asia/Pacific market. WATCH NOW.

 

How To Future-Proof Your Data Center With Fiber Connectivity

How To Future-Proof Your Data Center With Fiber Connectivity

Staying connected is the current way of life. Bandwidth boundaries are blurring and with that,  data centers are rapidly changing. Data centers have come a long way from offering basic storage services, to providing complete connectivity, storage and disaster recovery functions that are vital for most businesses. Fiber connectivity will gain huge importance in the future as software developers and different applications continue to be dependent on that backbone for different uses of the internet.

Copper connectivity has its advantages. But fiber optic cable sends data faster than copper cable as it does this through pulses of light, rather than electrical impulses. Another advantage of the fiber optic technology is that while copper cable lasts 60 to 70 years, fiber optics have almost an infinite lifespan.

Since fiber optic cabling uses different wavelengths of light to transmit data, there are a myriad bandwidths to play with in fiber. You can easily migrate from 10G to 40G or even 100G with ease, unlike in a copper cable infrastructure. Migration to optical fiber 10G to higher gigabit Ethernet environments brings exciting opportunities and also some challenges to the data center operators.

Data center fiber infrastructure advancements have evolved rapidly from 10G to 40G to 100G, in the past few years. But now, the industry is already abuzz with talks of a 400G broadband capacity. It will be here sooner than you think, given the rate at which the world is hungry for faster and more data.

Remember the adage, ‘Adapt or perish?’ It is no longer enough for data centers to just rent a data service facility from a service provider which uses the commonly shared infrastructure. With growing demands on data consumption, building a scalable data center is not just smart but absolutely necessary.

Rahi Systems has the technical know-how, domain knowledge and on-ground expertise to help you transition from a traditional infrastructure model to a futureproof scalable data center environment. We can do this within an optimal cost and time. Check out our Connectivity video to learn more: WATCH NOW

Rahi’s Modular Patch Panels allow you the flexibility to easily migrate from 10GB to 40GB or 100GB and vice versa. You are not boxed into a certain port interface.  Rahi’s Base 8-MTP cable allows you to swap out different cassettes without changing the backbone cable infrastructure. Imagine the convenience when you want to scale from 10Gb to 40GB or 100GB, all you have to do is swap the 10GB cassettes with 40GB or 100GB.

Rahi’s structured cabling is futureproof. When we customize Rahi’s Modular Patch Panels for you, there is enough room for growth to accommodate your evolving connectivity needs. Various slots in the Modular Patch Panel system host the cassettes for 10Gb, 40Gb or 100Gb and patch cables connect into ports. This clearly saves you time, money and resources while optimizing valuable U-space real estate.

Why Rahi Systems’ Modular Patch Panels?

  • Smart: Modular cassettes have pre-installed MTP cables that form the backbone of the infrastructure
  • Versatile: Modular cassettes are interchangeable from 10Gb to 40Gb to 100GB and vice versa.
  • Flexible: Pay as you grow plan works well with your changing business needs
  • Replaceable: Easy to swap out
  • Cost-effective: Scale without rebuilding the entire unit for migration
  • Consistent and Adaptable: Absolutely no compromise on performance.
  • Futureproof: Modular Patch Panels are scalable. Can easily migrate from 10Gb to 40Gb to 100Gb and more.

We provide invaluable information on optimizing U-space, reclaiming rack space and chalking out a roadmap on how the transition will work with mission-critical devices, so that you can make an informed decision.

A successful migration will save your organization significant time, labor and costs, since your network will be running at peak performance.

Leasing Vs Buying IT Equipment: What Weighs Well?

Leasing Vs Buying IT Equipment: What Weighs Well?

The days of owning all the IT products and services within a company, are obsolete. With newer technologies edging out old ones, IT equipment has a rapidly diminishing shelf life. But do without them, you cannot. And so, there is a growing appetite for leasing IT equipment for your business needs. The goal is much less reinventing the wheel than, optimizing IT budgets and performance. Here are some factors that sway the balance in favor of leasing IT equipment for a majority of businesses:

Budget: It’s not just about having the newest IT equipment when you’re leasing. Isn’t it much easier to ask your CEO for $5,000 a month for the next 36 months or so, rather than a $10M upfront cost for your data center equipment? The demand for procuring more flexible data center solutions is escalating. Leasing data center technology enables businesses to stay within budget, and can help stretch the dollar to invest in IT equipment you need when you need it. Leasing lets your cash reserves be put towards other strategic business growth, instead of locking it into a high capital cost.

Access to latest IT technology: Leasing data center equipment gives you the access to the latest IT equipment for your business. There is no need to wait for next year’s budget to get the equipment you need. Say for example, there’s a lab testing new products. Leasing will give it the access to the latest/ best IT equipment to optimize results, within its budget.

Hybrid Data Centers: The current data centers landscape has hardware vendors competing with cloud vendors. It’s not apples to apples anymore. As you know, cloud storage can be prohibitively expensive. Companies are figuring out what permutation and combination of cloud storage and in-house, works best for their business needs. When you want to do a bit of both and go hybrid, it doesn’t make sense if you are spending an exorbitant amount on in-house data center equipment. Leasing can be that golden balance. Replacing cloud cost with leasing cost can be really lucrative.

Scalability: Based on the type of lease, a business can scale up or reduce its storage and IT capacity. It also circumvents the depreciation for servers and storage equipment.  Leasing allows IT flexibility in a business through a budget-friendly plan.

Care & Handling: Leasing IT equipment puts the onus on a business to follow best practices in the care and handling of the equipment. Maintenance costs of the data center equipment could also be baked into the lease. The leasing company will take the responsibility of end-of-life disposal from the user and enable reuse, recycling or environmentally friendly disposal.

There is definitely a marked shift to gain access rather than own data center equipment. CTOs and IT procurement managers are sourcing flexible finance options and leasing solutions for hardware, software, consultancy, project management and training, to help them phase into a multi-year or multi-site implementation. There is a multitude of knowledgeable people to chart the next course of the data center world, that spurs newer products and services.

 

Effective IT Solutions For Small Spaces

Effective IT Solutions For Small Spaces

Our on-the-go lifestyle puts a huge onus on accessing information instantly. The dynamic business environments now dictate how data is accessed and managed. When your business is growing, your IT solutions need to be flexible. Whether your business is a retail outlet with a small office space/ have many remote locations, or a growing home office;  you need IT solutions that are easy to use and will be a cozy fit in your valuable office space. Rahi Systems’ FlexIT ™ Office-In-A-Box can be a boon in fulfilling your IT needs while being considerate to your office footprint.

The FlexIT ™ Office-In-a-Box (OIB) Rack is a complete IT solution housed in a single enclosure. It provides a wide range of data center features and is specially designed for small to medium sized offices and retail outlets. You don’t need a dedicated space for the FlexIT™ OIB Rack. It is pre-engineered in a number of sizes to fit virtually any space and location, including space-constrained environments.

The FlexIT™ OIB Rack is an integrated smart cabinet and is ideal for:

  1. Retail stores/ Branch offices
  2. Financial institutions
  3. Medical facilities
  4. Schools
  5. Home offices
  6. Disaster recovery and other locations that need highly efficient, space-optimized IT infrastructure.

Check our featured smart office server cabinet to see how it fits your retail/ remote office needs:  WATCH NOW

Rahi Systems Expands Its Global Presence

Rahi Systems Expands Its Global Presence

Addition of Five Locations to Support Global and Local Partners

Fremont, Calif. — December 6, 2016 — Rahi Systems announced today the expansion of its global footprint to include new offices in Germany, the U.K. and Turkey, along with expansion of its local integration facilities in Ireland and China. Rahi has added experienced professionals to head up its new locations: Kay Kellerhoff, Director of Sales for DACH Region, Chris Austin, Director of Sales for U.K., and Timucin Yildrim, Director of Sales for Turkey.

The Germany and U.K. locations join Rahi’s existing European offices in Ireland and the Netherlands. The location in Turkey launches Rahi’s operations in Eastern Europe and the Middle East.

“These locations were strategically identified to better assist our global customers, and to ensure prompt, secure and cost-effective service delivery,” said Tarun Raisoni, CEO and Co-Founder, Rahi Systems. “We are excited to welcome Kay, Chris and Timucin, all of whom have extensive expertise in the data center infrastructure solutions that form the core of our offerings.”

Rahi’s existing presence in Asia includes office locations in Hong Kong, Japan and Singapore. With the rapid growth of Internet users in China, Rahi recently identified a need for an integration facility there, and continues to expand that location.

“Rahi Systems offered us the ability to adopt new technology along with services for efficient product delivery within multiple locations in China,” said Tianzen Zhang, Senior Product Manager, Unibrains China.  “Customers in China can benefit by adopting new technologies to reduce operational cost with higher reliability and performance products.”

Rahi Systems has built a network of local integration facilities and in-house logistics and import clearing facilities that spans five continents. Global operations and logistics expertise enables Rahi to deliver multivendor IT solutions across geopolitical boundaries, helping customers operate efficiently and successfully. Through its physical presence and network of strategic partners, Rahi Systems reduces the cost, complexity and risk of global data center deployments and enables customers to purchase technology solutions locally from a single provider.

 

About Rahi Systems

Rahi Systems delivers a suite of solutions and services that optimize the cost, performance, scalability, manageability and efficiency of today’s data center. Founded in 2012 by entrepreneurs with deep understanding of the needs and challenges of service providers, government agencies and enterprises, the company has grown through a solutions-oriented approach, outstanding support and a culture of customer success. Rahi has its corporate headquarters in Fremont, Calif., with offices in India, Hong Kong, Singapore, China, the Netherlands, the United Kingdom, Japan and Australia.

Media Contact:

Alison Kedzior
Director of Marketing
510.651.2205
[email protected]

Rahi Systems Partners with Methode Active Energy Solutions to Deliver Li-ion UPS Technology

Rahi Systems Partners with Methode Active Energy Solutions to Deliver Li-ion UPS Technology

Exclusive agreement gives Rahi customers access to the first UPS Capable of reallocating power draw during peak consumption.

Fremont, Calif. — June 27, 2016 — Rahi Systems announced today that it has inked an exclusive distribution agreement with Methode Active Energy Solutions (AES), a division of Methode Electronics, Inc. The partnership authorizes Rahi to deliver the AC6000 Lithium-ion UPS to its customers – the first line-interactive UPS that both protects IT equipment from power outages and supplements the grid during periods of peak energy consumption.

“We are pleased to add AES to our select list of carefully vetted vendor partners,” said Tarun Raisoni, CEO, Rahi Systems. “We recognized the need for a more robust UPS offering, one to support the mission-critical requirements of our service provider and enterprise customers. After carefully evaluating various solutions, we determined the AC6000 is a green, eco-friendly product providing the ideal mix of features, capabilities and value.” 

The AC6000 supplies up to 6000W of power for six minutes via a lithium-ion battery pack with a fully-integrated battery management system (BMS). With patent-pending peak shave technology, the AC6000 is designed to supplement grid power to the load during peak power consumption by pulling power directly from the battery and re-charging when peak consumption has passed. All of these features are packed into a compact 2U form-factor with integrated safety and thermal management systems.

“Having reliable back up power is extremely important.  The Methode AC6000 UPS provides us with an extremely compact form factor in 2U, providing full load for six minutes giving us the ability to perform necessary failovers to recover from a power failure. The long battery life of seven years without maintenance, and the eco-friendly way of recycling at the end of its lifecycle made our decision to deploy these across our POP sites easy,” said Gagan Singh, CEO of Cloud Insights.

“The total cost of ownership on the Methode UPS was less than 50% of the total cost of ownership of a traditional UPS. Installing these into our network infrastructure helped us eliminate a lot of maintenance costs, and provide a longer uptime and life of the product,” said Patrick Zhang, VP of Operations at CloudConnect.

“We leveraged years of automotive design to develop the AC6000 Lithium-ion UPS, especially when it came to minimizing total cost of ownership, delivering a return-on-investment in as little as two years,” said Emilie Stone, General Manager, Methode Active Energy Solutions. “With up to seven years of battery life and rapid recharge capabilities, the AC6000 can provide substantial operational savings by reducing grid power draw during peak charge times. We believe the small footprint, high power density and low maintenance make it ideal for modern, web-scale and remote data centers.”

About Rahi Systems

Rahi Systems delivers a suite of solutions and services that optimize the cost, performance, scalability, manageability and efficiency of today’s data center. Founded in 2012 by entrepreneurs with deep understanding of the needs and challenges of service providers, government agencies and enterprises, the company has grown through a solutions-oriented approach, outstanding support and a culture of customer success. Rahi has its corporate headquarters in Fremont, Calif., with offices in India, Hong Kong, Singapore, China, the Netherlands, the United Kingdom, Japan and Australia.

About Active Energy Solutions

Active Energy Solutions (AES), a Methode Company, is a leader in lithium-ion battery systems and power electronics. Since its inception in 2006, AES has designed, tested and produced a variety of customized energy storage systems to deliver greater efficiency in battery energy density, life and footprint for our data storage, telecom and alternative energy customers.

 

Media Contact:

Alison Kedzior
Director of Marketing
510.651.2205
[email protected]

Is your Data Center Ready for the 2016 Olympic Games?

Is your Data Center Ready for the 2016 Olympic Games?

Rahi Systems offers Ready To Deploy Data Center Infrastructure Products in Brazil: Rack Power Distribution, Out Of Band Management, Top of Rack Networking and Connectivity.

This summer the largest sporting event in the world will take place for the first time in South America.  The city of Rio de Janeiro in Brazil, will host the Games of the XXXI Olympiad.  During the four weeks of competition Brazil will host over 50,000 athletes and over 2 million visitors!  Not to mention the virtual presence of the entire world…

With the increase in data usage, data center operators should be asking themselves “Is my data center ready for this, and how quickly can I scale up?”

At Rahi Systems, we work with several large global web services customers. A key requirement for our customers is the ability to deliver web service in every single part of the world, which requires the ability to deploy and setup data centers in every GEO Location around the world.

One of Rahi’s core competencies is understanding the challenges associated with transporting products within a county.  With our large geographic presence, and our forefront in Brazil, we can ensure the appropriate compliances and processes are followed to deliver products and solutions to our customers.

Time-to-market is key, to decrease lead times Rahi offers a wide variety of stocked products at our Brazil Facility.  We also offer on-site field services and engineering.

Stocked products include, but are not limited to:

  • Servers and Storage
  • Power Distribution
  • Out of Band Networking
  • Top of Rack Networking
  • Connectivity

We are here to help you be ready, adopt a faster time to market for your services, and execute a fast roll out of your Data Center.

Not sure where to start?  Talk to one of our engineers today to see what products and solutions will work best for you. Contact Rahi Systems

To learn more about Rahi’s Data Center Solution visit us at www.rahisystems.com